The Conversational AI & Customer Experience Summit Leonardo Hotel Munich Arabellapark, München

”Conversational AI & Customer Experience Summit” is a highly anticipated 2-day networking event and the purpose of the summit is to foster a deeper understanding of how Conversational AI, which includes technologies like chatbots, virtual assistants, voice assistants, and natural language processing, can be leveraged to transform customer interactions and elevate the overall customer experience. The event provides a platform for participants to learn from industry pioneers, gain insights into successful case studies, and network with like-minded individuals who are passionate about customer-centric technology solutions.Some of the benefits of using conversational AI in customer experience include:Personalized interactions that can improve customer satisfaction and loyaltyMore efficient customer service that can reduce costs for companiesBetter insights into customer behavior and preferencesIncreased scalability, as AI can handle a large volume of customer interactions simultaneously.This event have expert speakers from renowned companies like:Joao Simoes – Head of Digital Care Tribe – VodafoneAmin Jamalzedah – Head of Data Science & Analytics – ZalandoFernando Asenjo – Project Manager, Artificial Intelligence – AllianzMichael McTear – Emeritus Professor – Ulster UniversityCarlos Guilherme Frias – Digital Transformation Leader – Millennium bcpZahra Kolagar – NLP Data Scientist – Fraunhofer IISAleksandra Brdar Turk – Director Banking Operations – Nova KBMJesse Lucas – Digital Product Manager – John Lewis & PartnersSebastian Caballero – UX Research – Delivery HeroXuanjie LI – Product Manager Chatbot & RPA – Renault GroupMichelle Bridenbaker – Global Medical Affairs – IdorsiaStefan Schaffer – Conversational AI Expert – DFKIErwin Pellemans – Product Owner Robotics & AI – RabobankPankhuri Bansal – Blockchain & AI Expert – United NationsHigor Boconcelo – Senior UX Writer – HelloFreshHenny Steiniger – VP Customer Experience – MediaMarktSaturnMaria Lysén Kotti – VP Customer Journey – AUTO1 GroupMarina Ashurkina – Product Manager – Generative Assistants IncPablo Campos – Head of Research – AI & Neuroscience – Universidade de VigoJesper Christrup Jensen – Senior Consultant – Allianz ServicesTristan Post – Lecturer for AI – Technische Universität MünchenAlexandra Redmann – AI Engineer – Y. digitalOlaf Steffen – Project Manager / Discovery Lead – TelefónicaGerrit Seebeck – Product Management IT – BMW GroupAarsh Srivastava – Co-founder – Gravitas AIChristoph Esslinger – Co-founder & Managing Director – VUI.agencyAli Fenwick – Professor of Organizational Behavior & Innovation – Hult International Business SchoolThomas Van Berchem – PROGRAM MANAGER – KBC GroupMake your attendance at their conference necessary since the convergence of conversational AI and customer experience is an intriguing field with lots of room for innovation and expansion. Join them on 23rd & 24th November, in Munich, Germany and learn more about technologies like Digital Transformation Strategy, Customer Success, Solutions Delivery, Artificial Intelligence, Speech Applications Research, Audio Signal Processing and many more that can help in enhancing businesses.Know more : https://conversationaltechsummit.com/Registration link : https://conversationaltechsummit.com/tickets/Venue: Leonardo Hotel Munich ArabellaparkDate : 23rd & 24th November 2023